Are you a dynamic and inspiring leader with water industry experience? Do you thrive in a fast-paced environment where you can drive efficiency and excellence? If so, we have an exciting opportunity for you to join our team as a Developer Services Operations Manager.
The Role... We are looking for a results-driven Operations Manager, to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. Your team will be focused on overseeing developer connections to water networks, ensuring a timely and compliant service delivery.
This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement.
Here are just some of the activities you will be involved with:
Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
Engage with external stakeholders, including developers, local authorities, and contractors, to support project delivery and resolve disputes.
Drive a right first time culture to minimise customer complaints.
Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
Promote best practices across teams and encourage continuous improvement.
Wed love to hear from you if you can demonstrate You are a strong, confident leader with exceptional communication skills, commercial awareness, and the ability to inspire and motivate teams. You should be comfortable working in a fast-paced environment, with the ability to manage challenges and drive continuous improvement.
A background in the utilities and water sector is essential and specifically developer services, along with IOSH and NRSWA qualifications. You should have experience leading teams and implementing operational improvements. Strong computer literacy is also required, as well as a full UK driving licence.
Our Client Every day our client works smarter, greener and uses imagination to deliver critical services.
Their purpose is simple to make life better for everyones growing families. They play a vital role in providing fresh drinking water and power to millions of homes and businesses and much more.
They are one of the biggest family-owned construction businesses in the UK and they care about their people, their clients and the environment.
What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you dont receive feedback within that timescale, please dont be afraid to chase us one of our values is to do what we say we will do!
Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including employee benefits programmes with discounts for numerous well-known retailers such as Tesco, Sainsburys, Currys PC World and Vue Cinemas, cycle-to-work scheme, as well as an Employee Assistance Programme.
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