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IT Trainer/Legal IT Trainer/IT Technology Trainer, London
Client: DGH Recruitment
Location: London, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 5
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London-based global law firm on a permanent basis.
Responsibilities and Duties:
* Provide face-to-face and virtual classroom and one-on-one training, floor walking, labs, and personal consulting sessions.
* Independently develop learning courseware and end-user documentation, resolving issues or queries to ensure courseware is in a final state.
* Develop eLearning modules as required for projects and business as usual learning to supplement and/or replace IT training classes.
* Independently ensure learning courseware and end-user documentation are regularly reviewed and updated for continued accuracy.
* Ensure all learning function administrative processes are adhered to and completed in a timely manner.
* Ensure preventative maintenance routines on training PCs are followed to ensure images are appropriately prepared for training delivery.
* Participate in a positive proactive working relationship between the IT Learning & Development team, other IT departmental teams, and our customers.
Knowledge, Skills, and Experience:
* Experience of training delivery/development in a similar role at a similar level.
* Proficient in development of eLearning modules with Articulate or Captivate.
* Advanced knowledge of Microsoft Office 2016 and other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems).
* Proficiency in iManage document management system applications (FileSite, iManage, Work 10).
* Proficiency using virtual meeting platforms (Webex, Teams, and Zoom).
* Knowledge of Windows 10.
* Knowledge of mobile devices (iPhone, Android).
* Knowledge of telephone and voicemail systems, preferably Cisco.
* ATD, TAP, or TPMA training qualification or equivalent preferred.
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