Service Leader
We’re searching for an inspiring and compassionate Service Leader to guide a vibrant supported living service in the heart of Tullibody. If you’re ready for a meaningful step forward in your career, this role offers the chance to grow into Service Leader responsibilities while working alongside an experienced Level 3 Service Leader.
You’ll lead and motivate a dedicated team of Support Workers and Advanced Support Workers who make a real difference every day. Together, you’ll support people with visual and hearing impairments, autism, learning disabilities, and mental health needs to live their lives with confidence, independence, and joy.
This isn’t just another job — it’s an opportunity to shape a service, empower a team, and help the people we support live their best, boldest lives.
Benefits & USP’s
* Salary of £29,329 - £30,920 depending on experience and skill
* Work doing the things you enjoy, meaning work never feels like work
* Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
* Managed by supportive senior leaders
* 33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
* Pension Scheme
* No uniform – we wear our casual clothes
* Flexible Working Hours & Shift patterns
* We will pay for your DBS / PVG
* Shopping Discounts Scheme
* Ongoing continued professional development and progression opportunities
* Recommend a Friend Bonus scheme
* Financial Hardship Fund
* Investment in your wellbeing
About Community Integrated Care
Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.
Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.
We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or been shortlisted for over 100 national and regional awards!
We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.
About the Service – Baingle Brae
* Our service consists of seven 1‑bedroom bungalows, one of which is a dedicated staff base.
* Each individual has their own private front and back garden, plus a shared communal garden with beautiful flowerbeds.
* Located in a quiet, friendly neighbourhood, we’re just a short walk from local shops, a pharmacy, health centre, and excellent public transport links to Alloa and Stirling.
* The views here are stunning – on a clear day, you can see the Ochil Hills and Wallace Monument.
About the People We Support
* We’re a group of six individuals aged between 32 and 56, each on a journey to settle into our forever homes.
* We’re all unique, with different needs and strengths. Some of us live with visual or hearing impairments, autism, learning disabilities, or mental health challenges.
* Most of us are mobile, though a few need a little extra physical support.
* Our current staff team is well‑trained and experienced in providing person‑centred care tailored to our individual needs.
Qualifications and Experience
With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community. You will also have experience working with people who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times. In addition you will be comfortable using basic IT systems that are required within the role – training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).
What You’ll Bring – Knowledge & Skills
* A strong ability to create person‑led care and support plans that truly make a difference.
* A relevant professional qualification in Health and Social Care – such as a Registered Nurse, Social Worker, SVQ Level 4, or Level 5 in Care and Management – is highly desirable.
* A commitment to continuous learning, with evidence of ongoing professional development.
* Confidence in using and engaging with a range of digital tools and technologies.
Desirable Experience
* Familiarity with CI/CQC regulations and inspection processes.
* Experience collaborating with Multi‑Disciplinary Teams and contributing to case reviews.
* A background in working across multiple sites within health and social care settings – or lived experience in these environments.
* Proven leadership experience, with the ability to inspire and guide teams.
* Experience in managing budgets effectively and responsibly.
Company Values
We Include | We Deliver | We Aspire | We Respect | We Enable – All are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People’s values are important to us. We look for people with:
* Patience
* Empathy, compassion and sensitivity to others
* A strong work ethic
* Reliability
* Honesty
* Determination
* A problem solver
* Resilience
Application Process
If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.
If you are interested in learning more about the role before submitting your application, please feel free to call Victoria Andrews for a chat on 07816 268813 or email Victoria.Andrews@c-i-c.co.uk.
Equality and Diversity
Community Integrated Care is an Equal Opportunities and Disability Confident employer. Should you require any adjustments during the recruitment process, please feel free to contact recruitment@c-i-c.co.uk.
Employee Engagement
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
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