Overview
Our Special Care Dental service requires an administrator to work at our dental clinic. As a key member of the Special Care Dental service you will be the first point of contact for our vulnerable patients.
Responsibilities
* Ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or cancelled based on their needs.
* Greeting and welcoming patients and visitors to the clinic in a professional and helpful manner.
* Perform general office duties such as answering telephones, scanning notes, and filing documentation.
* Undertake other duties that may occur from time to time as directed by senior management.
* Work closely with the Senior Dental Nurse and clinical staff to ensure smooth running of the clinic.
* Schedule, reschedule, or cancel appointments as needed, including arranging emergency appointments for patients with infection or pain; assist patients to fill out information forms.
* Deal with telephone enquiries.
Qualifications
* Excellent communication and IT skills, with the ability to work in an organised manner.
* Previous experience of working with dental software is desirable.
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
#J-18808-Ljbffr