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Pmo support officer

St Helens
Linaker
Support officer
Posted: 20 February
Offer description

WELCOME TO LINAKER

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker's heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients' architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and with big plans for 2026 and beyond, we're now looking for an exceptional PMO Support Officer to join this vibrant team and help drive the business forward.

ABOUT THE ROLE

The role will support the Head of Continuous Improvement initially on a 12 Month Fixed term Contract in embedding structured transformation practices, building programme visibility, and ensuring initiatives are delivered in a controlled, measurable, and sustainable way.

WHAT YOU WILL BE RESPONSIBLE FOR

Programme Governance


• Establish and maintain programme plans, RAID logs, and reporting cadence


• Create portfolio visibility dashboards for Executive reporting


• Define and enforce quality gates and stage approvals


• Maintain decision logs and ensure clear governance documentation

Project Delivery Support


• Support multiple concurrent improvement initiatives


• Ensure clear scope definition and change control discipline


• Track milestones, dependencies, and risks


• Monitor and support benefits realisation tracking

Process Design & Optimisation


• Facilitate and document process mapping sessions


• Support operating model and ways of working improvements


• Embed structured delivery frameworks across initiatives

Stakeholder & Supplier Coordination


• Liaise with internal teams and third-party suppliers


• Ensure actions are followed through to completion


• Maintain structured meeting rhythms and documentation standards

KEY SKILLS

Essential


• –7 years' knowledge & experience in Project Management or PMO roles


• Strong organisational and reporting skills (Excel, dashboards, structured plans)


• Experience managing multiple workstreams simultaneously


• Strong written and verbal communication skills


• Comfortable operating in evolving or ambiguous environments

Desirable


• Experience in operational or service-based environments (Facilities Management desirable)


• Exposure to Continuous Improvement or Lean methodologies


• Experience working with multiple technology vendors


• Prince2, MSP, Agile, or equivalent certifications

Personal Attributes


• Highly organised and detail-oriented


• Calm, structured, and solutions-focused


• Politically aware and confident engaging stakeholders at all levels


• Able to challenge constructively and influence outcomes


• Self-directed and comfortable working with autonomy.

What Success Looks Like (First 90 Days)


• Clear programme governance framework established


• Portfolio-level reporting embedded


• Risks, issues, and dependencies visibly managed


• Structured delivery cadence implemented across CI initiatives

THE PACKAGE

* A competitive starting salary with annual pay reviews and company bonus scheme.

* 25 Days holiday plus bank holidays.

* Personal development and progression opportunities

* Employee assistant programme for wellbeing and support.

* Annual events and competitions.

* Flexibility for Remote working

* Healthcare and medical insurance available after a qualifying period

EQUAL OPPORTUNITIES

Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

INTERESTED

This is a compelling opportunity to take ownership of supporting the ongoing development, optimisation, and system related projects in a growing business where your input drives real change and career progression is built into our journey.

If you think you're a match, apply now.

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