First impressions are the most important, right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest receives a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they arise. Nothing is too much trouble.
Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development, including Rising Stars and Talent Academy programmes.
* Interactive training via our Mobile Gaming platform.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including monthly programs to support mental health.
* Mental health support with first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to our Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with regular team events.
* Reward and Recognition schemes.
* Anniversary rewards for key milestones.
* Electric car salary sacrifice scheme.
* Guaranteed day off on your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* BIG People Days to celebrate and reward employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme.
* Life Insurance.
What we need from you:
* Personality and enthusiasm.
* A great memory for personalized guest service.
* Proactive problem-solving skills.
* A passion for delivering excellent guest experiences.
* Strong communication skills.
* Team spirit and ability to collaborate across departments.
Come and be part of something new and special — Work, Grow & Play the Village Way!
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