Technical Assistant – Permanent | West Malling, Kent | £32,000‑£35,000 per annum (Posted 1 day ago)
Responsibilities
* Manage and maintain all supplier due diligence (DD) documentation across customers.
* Oversee ethical compliance and labour standards across suppliers and packhouses.
* Manage SEDEX compliance, monitor non‑conformances and produce monthly reports.
* Follow up and close out outstanding ethical actions.
* Collate and securely retain ethical documentation for up to 5 years.
* Keep up to date with evolving ethical trading legislation and retailer codes of practice.
* Distribute and manage due diligence, ethical and labour provider questionnaires to suppliers.
* Support packhouses during ethical audits and customer visits.
Retailer Platforms & Technical Systems
* Maintain and update supplier and product information across retailer and compliance platforms for customers.
* Initiate and manage FEX derogation processes.
* Accept, upload and communicate new specifications and procedures.
* Check and update supplier links.
* Maintain supplier spreadsheets across customers.
* Ensure all technical documentation is current and aligned with customer requirements.
Qualifications
* Knowledge of the fresh produce industry.
* Experience in ethical compliance, due diligence, or technical administration.
* Working knowledge of SEDEX and ethical trading standards.
* Experience working with retailer compliance platforms.
* Strong organisational and documentation management skills.
* High attention to detail.
* Ability to manage multiple deadlines and stakeholders.
* Knowledge of Prophet ERP (not essential).
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