Job Description
?? Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite
Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team.
What's in it for you?
�? 20 days holiday + bank holidays + Christmas off!�? Private healthcare.�? Fully funded certifications.?? Work on-site, 5 days a week, visiting a variety of private and public sector clients.?? Exposure to both on-prem and cloud technologies.
What you'll be doing:
* Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working directly with clients, both remotely and on-site.
What we're looking for:
* Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* Full UK driving license is essential.* A great communicator with a can-do attitude.
?? Salary: Competitive & based on experience.
Ready to level up your IT career? Apply now and be part of a friendly, supportive team where you can grow and thrive!