Betsi Cadwaladr University Health Board
Receptionist/Administrator
The closing date is 24 September 2025
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Job summary
The East Primary Care Team is looking for an experienced, organised and enthusiastic Receptionist to work in our Health Board managed GP Practice (St Mark's Dee View Surgery, Connah's Quay).
Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.
The ability to speak Welsh is essential for this post.
Main duties of the job
* The post holder will be booking appointments and dealing with patient queries; therefore excellent communication skills and a confident telephone manner are required.
* Proficient IT skills (including experience of Microsoft Office) are required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting.
* The ideal candidate will have experience of working in a healthcare setting or a customer service environment, but full training can be given to the right candidate.
* The post holder will be expected to work at other Health Board managed GP practices in the East area on an ad hoc basis to meet service needs and to cover staff absences. This will be discussed at interview.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
* Date posted: 10 September 2025
* Pay scheme: Agenda for change
* Band: Band 2
* Salary: £24,833 a year per annum, pro rata
* Contract: Permanent
* Working pattern: Full-time, Part-time
* Reference number: 050-AC633-0925W
Job locations
St Mark's Dee View Surgery
The Quay Health Centre, Fron Road
Connah's Quay, Flint
CH5 4PJ
Employer details
Employer name: Betsi Cadwaladr University Health Board
Address:
St Mark's Dee View Surgery
The Quay Health Centre, Fron Road
Connah's Quay, Flint
CH5 4PJ
For questions about the job
Practice Manager
Helen Casso-Davies
Helen.Casso-Davies@wales.nhs.uk
01244812003
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