Job Title: Office Administrator Location: Faversham (Driving license/own transport is essential due to location) Position Type: Full-Time/Permanent (Office based working Monday to Friday) Salary: £25,000 - £27,000 per annum (dependent on experience) The role: We are really exciting to be assisting our client in their search for an Office Administrator to join their established team based in Faversham. The business has been trading for over 20 years and has a fantastic reputation for both the quality of products they offer and the service that they provide. Key Responsibilities: Efficiently handle and resolve customer queries with a professional and positive attitude. Accurately process orders, ensuring all details are correctly entered and follow-up actions are taken. Provide comprehensive and competitive quotations tailored to customer needs. Follow up on customer enquiries promptly to maintain excellent service and build strong relationships. Arrange for samples to be sent to prospective customers. Identify opportunities to up sell and cross sell products and services. Qualifications and Skills: Strong communication skills, both verbal and written. Excellent organisational abilities and attention to detail. Ability to multitask and prioritise tasks. Proficiency in using office software and databases