Orpington/Sidcup
Up to £55,000 plus OTE £61,000
Job Purpose
The Engineering Manager is a newly created role due to the considerable growth of our engineering team. The Engineering Manager will oversee the management and support of the service engineering team who cover London and the southeast to ensure that we are able to deliver on service and quality. The position reports to the Operations Director.
Job responsibilities:
1. Managing service engineers on a day-to-day basis
2. Ensuring the service engineers work to the standard as outlined by the business.
3. Support the service admin team with small works quotations.
4. Support Group Service Director/Service Managers with resolving employee relations issues relating to service engineers.
5. Plan and arrange the NSI Technical audits for the service engineers.
6. Support with recruitment and onboarding of service engineers.
7. Support the Fleet manager with 6 monthly van/equipment inspections, feeding back any defects for resolution and compliance with safety expectations.
8. Review and update skill set and training matrix for the service engineers, identifying development areas.
9. Book training courses within the service engineers’ training budget.
10. Manage and evolve the Spy Academy by supporting the reviewing and updating the training syllabus for our Trainee...