Income Collections Officer Pay Rate: £13.90 per hour PAYE Working Schedule: 37 hours per week, Monday - Thursday 8.45am - 5.15pm with 1-hour unpaid break. Friday's 8.45am - 4.45pm with 1-hour unpaid break. Work Arrangement: Hybrid - 2 days onsite at the Civic Centre, Walsall Town Centre. Duration: Temporary basis, 3 months with reviewal for extension. Opus People Solutions is recruiting on behalf of our Client, Walsall Council, to recruit an Income Collections Officer. This temporary, full-time position offers a hybrid work arrangement, allowing you to contribute to the financial well-being of the community while enjoying flexibility in your work environment. Responsibilities: Accurate and Timely Financial Transactions: Ensure the precise and timely processing and validation of financial transactions related to community-based charging. This includes the reconciliation of client accounts. Maximize Community-Based Income: Collaborate with senior officers to maximize and secure community-based income owed to the Council. Take effective and timely recovery actions, including issuing contribution notifications to clients. Data Integrity: Make effective use of corporate and department systems to maintain the integrity of data within the systems. Customer-Focused Service: Assist in providing a cost-effective, customer-focused service. Work closely with customers and colleagues to ensure their needs are met. Objective Ach...