Location: Newquay Bay Resort, Newquay, Cornwall, TR8 4AS
Hours of work: 40 Hours, Permanent Contract
Salary: Up to £32,000 DOE
What we need in a nutshell
We need someone who will keep our accommodation, and the holiday park, in tip-top condition and looking spectacular, repairing, maintaining, renewing, and improving everything from the entrance signage to the back fence. You will lead the maintenance and grounds team to make sure that the department runs seamlessly.
Who are we?
We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.
Newquay Bay Resort, the perfect location for seaside adventures in Cornwall, mixed with the tranquillity of a country getaway. This peaceful valley setting on the breath-taking North Coast, experience the brisk breeze of open air, heavenly seafood restaurants, and next level water-sports!
Find out more about our holiday experience on our website: .
What you will be doing
As part of our team of holiday heroes, you will manage the Maintenance and grounds team to ensure everything is in good working order. Your work will include:
1. Monitoring that the Landscaping is to our high standards
2. Allocating maintenance jobs; everything from replacing light bulbs to troubleshooting faulty locks and cutting keys
3. Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary
4. On-call duties providing security to the park when required
5. Genuine drive to see the jobs through to completion
6. Pretty much anything else that other people can’t do!
Guests and team will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.
Skills, experience, and qualities you’ll need
We will train you, but you’ll need to have the following skills and experience to apply for this role:
7. Experience of managing a team of trades and general assistants
8. Experience in property maintenance, construction and facilities management Understanding of Budgets, P&L, Purchase and ordering systems
9. An understanding of Health & Safety at work
10. A good standard of education, ideally to GCSE standard or equivalent
11. Driving licence is essential
Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).
12. Experience working on a holiday park
13. Trade qualifications
What we can offer you
14. Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
15. 20% On-park discounts – Enjoy the best of what we offer.
16. Team Incentives – Your hard work won’t go unnoticed.
17. Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
18. Life Insurance – For peace of mind.
19. Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
20. Holiday Buy Scheme – Flexibility to suit your lifestyle.
21. Help @ Hand Scheme – Wellbeing support when you need it.
22. Perk Box – Exclusive discounts and benefits.
23. Career Development – We believe in nurturing talent and promoting from within.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion, and equal opportunities. From our investors, to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!