Overview
We have an exciting opportunity for an experienced and motivated leader to join our Homelessness Prevention and Options Team as Team Leader for our Temporary Accommodation Team. You will line manage, support and motivate the team who deliver this vital front-line service.
Responsibilities
* Ensuring the delivery of high quality and empathetic homelessness advice through direct management of, and responsibility for, the day-to-day activity of the temporary accommodation team, including complex casework and supporting your team with their decision making.
* Ensuring best use is made of available temporary accommodation stock, minimising empty units and costs to the council whilst ensuring that contingency plans are always in place in anticipation for emergency situations.
* Identifying pressure points, gaps and trends in terms of temporary accommodation needs, working with colleagues in the service to source and set up new units of accommodation that meet the needs of the service.
* Deputising for the team managers in their absence including representing the department at relevant meetings.
Qualifications / Requirements
* Substantial experience of giving advice and making decisions within part 7 of the 1996 Housing Act, ideally in a supervisory capacity, and comfortable owning those decisions and working to tight deadlines within a pressurised environment.
* Thorough understanding of the duties around the provision and management of local authority temporary accommodation, along with knowledge of current issues and pressures in this sector.
* Role is reactive around the needs of the customer and will involve working responsively on a citywide basis – priorities can often change at short notice.
If you are motivated to deliver a high quality service securing positive outcomes for customers facing homelessness, then this could be the job for you.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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