Job Description
Legal Director
Job Title: Head of Conveyancing
Location: Midlands (Hybrid - 2 days per week on-site)
Contract Type: Full-time, Permanent
About the Role:
We are working with a highly regarded and purpose-driven law firm to assist them in finding a Head of Conveyancing to lead their established conveyancing practice.
The role will involve overseeing three specialist teams—plot sales, home ownership, and right to buy. While a good level of technical conveyancing knowledge is important, this role is first and foremost a senior leadership position requiring strong team management, strategic oversight, and service excellence.
You’ll be responsible for enhancing performance, maintaining high client service standards, and supporting business growth across a portfolio of complex residential property matters.
Key Responsibilities:
* Provide strategic and day-to-day leadership for the plot sales, home ownership, and right to buy conveyancing teams.
* Drive improvements in quality of work, compliance, and client satisfaction.
Supervise legal work across:
* Shared ownership and outright sale plot sales
* Right to buy and right to acquire sales
* Auction sales
* Property sales, resales, and purchases
* Staircasing, lease extensions, deeds of variation
* Requisitions and post-sale queries
* Monitor and ensure client KPIs and financial targets are consistently achieved.
* Manage staffing and workloads, including overseeing recruitment, onboarding, and training with HR and resourcing teams.
* Review and implement new technologies and operational efficiencies across the department.
* Oversee the preparation and delivery of weekly and bespoke client reports.
* Support business development, client relationship management (CRM), and marketing initiatives.
* Work collaboratively with internal stakeholders to implement the firm’s wider conveyancing growth strategy.
Key Skills and Experience:
* Proven experience leading a volume conveyancing team with a track record of operational and financial success.
* Strong team management capabilities, including performance improvement and mentoring.
* Solid understanding of conveyancing legal principles, particularly relating to high-volume residential work.
* Experience acting for Housing Associations is advantageous but not essential.
* Commercially aware and able to manage both team performance and client service standards.
* Comfortable working in a data- and KPI-driven environment.
* Excellent organisational, drafting, and stakeholder communication skills.
Person Specification:
* Leadership Focused - Proven ability to manage high-performing and underperforming teams effectively.
* Client-Centric - Committed to delivering exceptional client experience at every touchpoint.
* Strategic & Commercial - Balances day-to-day operational management with long-term strategic thinking.
* Collaborative - Works well with partners, clients, and internal teams to ensure alignment and results.
* Process-Driven - Looks for ways to enhance systems, quality, and workflows.
Working Hours:
Monday to Friday (Hybrid: 2 days per week in the Midlands-based office)
If you are a confident and strategic conveyancing leader ready to make an impact in a progressive, values-led firm, we’d love to hear from you!