Band 3
Main area
Admin & Clerical
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-CEF-261-25
Department name
LUH - 1 General Staffing (AFC posts)
Site
Royal Liverpool Hospital
Town
Liverpool
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
18/11/2025 23:59
Job Overview
The purpose of this post is to provide comprehensive support to the Research Recruitment & Engagement Team. The assistant will be expected to perform a variety of clerical/research duties within a research environment and in such a way as to make a direct and positive contribution to the organisation of the work aiding the recruitment team to maximise the effective use of their time.
Main duties of the job
Administrative support to the Research Recruitment & Engagement Team including (but not limited to) liaising with GP practices, booking patient appointments, managing mailboxes, uploading data to databases, keeping records accurate. The post holder will also be expected to attend community Engagement Events regularly.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women’s, visit their careers page.
Detailed Job Description And Main Responsibilities
* Liaise with all other departments within the hospital, i.e. wards, medical outpatient departments, cardio-respiratory department, medical records etc. with regard to all aspects of patient care, e.g. Appointments, investigations etc.
* Operate computer to enter and retrieve data (Microsoft Excel & Access etc.).
* Attend internal and external events to promote the Consent 4 Consent Database
* Typing of correspondence, reports, research articles, lecture and teaching materials as required.
* Maintain recruitment logs for clinical trials.
* Supervised collection of data / identification of suitable patients for clinical trials (Screening medical records / wards / clinics) after appropriate training.
* Pre-screening of potential volunteers following pre-approved standardised checklists
* Communicate study information to potential participants, as required
* Receiving and placing calls from and to potential study participants
* Deal with telephone enquiries from patients, relatives, medical staff and clinical trial personnel, recording messages where appropriate.
* General clerical duties including booking appointment, filing of reports/letters, photocopying, faxing and correspondence.
* Observe strict confidentiality in accordance with the Data Protection Act and Caldicott Principles.
* Attend training courses as and when required.
* Attend Investigator Meetings for clinical trials.
* To comply with ICH GCP.
* Promote, monitor and comply with all aspects of Health and Safety.
* Undertake any other duties deemed relevant to the post and grade.
* Order stocks and supplies as required.
Person specification
Qualifications
* Educated to GCSE standard/NVQ3 in relevant subject or equivalent
Experience
* Keyboard/Word Processing
* Demonstrable experience with spreadsheets/databases
Desirable experience
* Experience of working in a Health Care / customer care setting
Knowledge
* Medical Terminology
* Good working knowledge of Hospital information systems
Skills
* Good communication skills - written and verbal
* Attention to detail
* Ability to organise and prioritise own work load
* Ability to use initiative
* Ability to use tact and a sensitive approach to patients and relatives
Other
* Flexible approach to work
* Willingness to undertake training
Desirable criteria
* An interest in the area/speciality of the research
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to 'internal staff' are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers) are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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