Consol is a growing national tanning brand with 56 studios nation-wide (and counting), leading the field in safe and responsible tanning. We want you to be a part of our future
An exciting opportunity has arisen within our Helpline Team for a Customer Service Assistant. Flexible contract, offering a minimum of 21 hours per week. This position will be on a shift basis between Monday to Sunday from 7am to 10:30pm, however evening and weekend availability is essential.
What we are looking for:
Essential
* Previous customer service experience
* English GCSE or equivalent qualification/demonstratable communication skills
* Experience in call handling and answering customer queries
* Experience supporting a team through email and telephone channels
* Examples of good time management
* Motivation to succeed and rise to new challenges
Desirable
* Experience working within a fast paced customer service environment
* Experience working with age restricted products and requesting verification
* Experience in a dedicated support team
* Familiar with CCTV technology and remote services
What we are offering:
* £12.50 per hour
* Training opportunities to assist career progression
* 10% off PureGym membership and £0 joining fee
* Support in developing career opportunities
* Flexible working hours for the right candidate
* Free use of tanning facilities after each shift
* Staff discount on all vending products
* 5 and 10 year additional holiday allowance and bonus