£27,709.50 per annum + Pension + 6.6 Weeks Holiday
B&Q Great Western Road
Keyholder Shift Lead – Full Time (36.75 hrs per week) – Permanent Contract
Shift Lead is a keyholder position with shifts ranging from an earliest start time of 5:30am to a latest finish time of 8:30pm. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Overview
Role: Ensure a safe working and shopping environment and cultivate a great experience for both colleagues and customers. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count.
Responsibilities
* Be the heartbeat of the store day‑to‑day and ensure operations are running smoothly.
* Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
* Be the first point of contact for customers and colleagues.
* Ensure the store remains safe at all times.
Required Qualities
* Passionate about customers and doing the right thing for them.
* Like to have a global view and not be constrained to specific areas of the store.
* Safety conscious, spotting compliance opportunities with an eye for detail.
* Enjoy interacting with colleagues and working in a team.
* Like to bring energy to each day and motivate those around you.
* Confident to exercise autonomy and make decisions for customers at pace.
Benefits
* Award‑winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits.
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