About Us
Calex specializes in designing, developing, and delivering innovative learning programs, primarily within the automotive retail industry, including management, technical, aftersales, and apprenticeship training. Recently, we have expanded to work with forward-thinking companies in logistics, food & beverage, and pensions sectors to enhance their training via Virtual Learning Environments, Live Broadcasting, and Social Learning Platforms.
Our Corporate Vision is to ‘Deliver inspirational, technology-rich, fully integrated, and personalized learning programs that exceed expectations.’ We work closely with our clients to identify and implement effective learning solutions.
To learn more about Calex, visit our website at www.calexuk.com.
The Volkswagen Group UK National Learning Centre, located in Milton Keynes, is the UK's largest automotive training facility, supporting 26,000 retailer learners. Calex provides learning services in partnership with Volkswagen Group UK.
The role:
The Technical Aftersales Trainer role offers an exciting opportunity to be part of a high-performing team, developing skills and knowledge within Warranty and Volkswagen Group systems. This role is suitable for individuals such as Warranty executives, Parts advisors, Service advisors seeking career advancement in training.
Using modern training environments and the latest technology, the successful candidate will deliver engaging training programs, assessments, and contribute to course development and content design.
We are looking for an individual who is:
* Confident in their expertise, capable of sharing knowledge and fostering innovative, future-focused solutions.
* Curious, solution-oriented, and able to prioritize workload effectively.
* Proactive in challenging the status quo to improve our learning offerings.
* Capable of engaging, inspiring, and motivating learners and colleagues.
Key Responsibilities:
* Deliver warranty, Volkswagen Group systems, and project-based training programs.
* Create engaging, learner-focused training solutions.
* Align training delivery with VWG and individual brand cultures and requirements.
* Utilize technology such as e-learning, virtual classrooms, and digital solutions.
* Develop course content for new systems or processes.
* Perform all tasks to the standards set within yearly objectives.
* Complete administrative tasks promptly.
About You:
* Automotive retail experience (Essential)
* Knowledge of automotive warranty processes
* Detail-oriented and accurate
* Self-motivated with strong problem-solving and communication skills
* Proven ability to meet performance targets
* Numerate and precise
* Flexible and adaptable in a fast-paced environment
* Effective at workload management and prioritization
* Positive attitude with the ability to inspire
* Knowledge of current learning and development theories, practices, and technologies
* Experience with using technology in learning delivery, including e-learning, virtual classrooms, video, and social media
* Personable, capable of imparting technical knowledge at varying levels
* Team player and independent worker
* Proficient in Microsoft Office Suite
Our Calex Core Values
* Caring & Supportive
* Open & Honest
* Welcoming & Inclusive
* Collaborative & Inspiring
* Enjoyable & Rewarding
* Flexible & Adaptable
* Accountable & Reliable
* Healthy & Sustainable
If you believe in learning that enhances personal and business performance, we’d love to hear from you.
To apply, send your updated CV and a cover letter explaining your suitability for this role.
Salary & Benefits:
£37,000 for newcomers to training, with increases upon successful probation.
Up to £39,270 for Service Trainer, up to £40,290 for Diagnostic Trainer, up to £42,000 for Senior Trainer, and up to £43,860 for Master Trainer.
Includes a car allowance of £328.50/month (£3,942/year), 25 days paid leave, and benefits such as high street discounts, online GP, and welfare schemes.
Pre-employment Checks: Calex conducts standard employment checks, including references, ID, driving license (if applicable), right to work, and possibly a DBS check.
Employment: The successful candidate will be employed by Calex UK, working at the VWG National Learning Centre in Milton Keynes.
Place of Work: VWG National Learning Centre, Wymbush, Milton Keynes, with potential for work at other locations.
Visa Sponsorship
Calex UK is registered as a licensed sponsor but cannot sponsor this specific role.
Closing date: Monday 26 May 2025
If you do not hear from us within 14 days post-closing, your application was unsuccessful.
#J-18808-Ljbffr