Senior Delivery Manager, Programme and Projects Delivery Group, IT Services
Salary: £56,623 - £71,218 per annum
Contract: 2-year Fixed Term
We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager in the Programme and Projects Delivery Group. If you are a highly skilled agile practitioner, passionate about delivering quality products, innovation, and continuous improvement join our dynamic team in the University of Oxford, a world-renowned institution.
About the Role
* The role of Senior Delivery Manager is to ensure the successful delivery of complex, high-risk products and services, either through defined project work or as part of the continuous improvement approach. Senior Delivery Managers have wide experience across a range of products and services, throughout the entire product life cycle, and have responsibility and accountability as the main point of escalation.
* The postholder will build and maintain teams, ensuring they are motivated, collaborative and efficient. They will identify obstacles to delivery and work with the team to overcome them, escalating where necessary. The Senior Delivery Manager role works closely with roles including the Product Owner / Programme Manager / Service Stream Manager to ensure delivery is in line with the product / service / project / portfolio vision.
* The postholder will support the Programme Manager / Service Stream Manager and Service Stream Product Owner in the forward planning of resource requirements, financial forecasting, monitoring of costs and budgets, and preparation of business cases in complex environments.
* The University is in the early stages of moving to a product-focused approach utilising Agile methodologies. The postholder will play a key role in this transition, coaching teams in Agile methodologies and instilling a product mindset focused on continuous improvement. The postholder will work with established service delivery teams as well as project teams.
* The postholder will work in one of the five Portfolios in IT Services: Education, Technology, Research, Engagement & Dissemination and Administration.
About You
* Proven experience as an Agile Delivery Manager, or in a similar role within digital services or product management, with a strong understanding of Agile methodologies and a track record of applying them effectively.
* A background in coaching and guiding teams, supporting less experienced colleagues in Continuous Improvement and Agile delivery. Experience in leading and motivating both business and technical staff, while collaborating effectively within wider multi-disciplinary teams.
* Strong expertise in estimating, budget setting, financial forecasting and monitoring, as well as resource management and scheduling in complex environments.
* Excellent communication, influencing, and negotiation skills, with the ability to work effectively with both technical and non-technical teams, as well as senior stakeholders.
About IT Services
Our department plays a central role in supporting the University's academic and administrative functions. We work collaboratively across departments, delivering reliable, secure, and innovative technology solutions that enable teaching, learning, research, and operations. Joining us means being part of a supportive and forward-thinking team that's driving transformation and digital excellence across the University.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
* 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
* One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
* A commitment to hybrid and flexible working to suit your lifestyle.
* An excellent contributory pension scheme.
* Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
* Access to a vibrant community through our social, cultural, and sports clubs.
Application Process
To apply, please upload:
* A covering letter/supporting statement
* Your CV
* The details of two referees
The closing date for applications is 12 noon on Thursday 25 September 2025.
Interviews will take place in the week commencing 6 October and will be held in person in central Oxford.