Assistant Co-ordinator
We are searching for an experienced Assistant Co-ordinator
Make an Impact at RSM UK
At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance.
Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it's supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses.
It's an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships.
The role will form part of a team of project managers and project co-ordinators based in Milton Keynes who are responsible for monitoring, controlling and managing multi-country, multi-service outsourcing arrangements delivered through the firm's global network. The team are responsible for the management of all significant multi-country outsourcing arrangements, working directly to client relationship holders in the UK and to RSM international teams globally.
You'll make an impact by:
* Reviewing the tracking tool on a daily basis, checking that all deliverables are on track and liaising with overseas teams and clients for updates. Proactively monitoring upcoming deadlines and anticipating when intervention is required.
* Assisting with the preparation of reports for client calls and meetings.
* Helping the team set up and manage the compliance tracking tool, including data entry and resolving system issues.
* Assisting with the management of client mailboxes, reviewing incoming e-mails and responding to clients and RSM's international teams in a timely manner.
* Dealing with day to day queries, escalating more complex queries to the client coordinator or manager.
* Arranging meetings, booking meeting rooms, issuing meeting invites, taking meeting notes and collating action points.
* Assisting with issue resolution and escalating to senior team members for discussion with the client.
* Helping with the management of billing schedules, reconciling invoices and liaising with client and international teams on invoice queries.
* Assisting with engagement letters and liaising with internal teams and clients on queries.
* Ad-hoc administration for the wider team.
What we are looking for:
We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate:
* Previous experience working in a client facing role
* Hands on approach and practical outlook to problem solving, with a can do attitude
* Attention to detail
* Excellent communication and interpersonal skills
* Ability to analyse and quickly understand processes
* Proven ability to meet deadlines and work under pressure
* Strong planning and organisational skills with ability to prioritise tasks
* Ability to multitask and manage a high volume of incoming e-mails
* Ability to work within a motivated and fast paced team
* Good team player, process orientated with a strong focus on output and delivery
What we can offer you:
We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.
* Hybrid and Flexible working
* 25 Days Holiday (with the option of purchasing additional days)
* Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
* Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
#LI-ML1
Experienced hire
Permanent
MILTON KEYNES
Outsourcing
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