Job Description
Field Service Engineer
Reading area
£45000 - £49500 plus car/car allowance
Are you a hands-on engineer who enjoys variety, autonomy, and working directly with customers? We’re working with a global specialist in medical and industrial technology to recruit a Field Service Engineer/Technical Service Centre Co-ordinator.
This role combines field-based engineering and responsibility for managing a technical service centre. You’ll play a key part in ensuring equipment is installed, maintained, and operating to the highest standards, while also supporting internal processes, audits, and customer projects.
The Role
You’ll be responsible for installing, servicing, and maintaining specialist equipment across the South of the UK, while also overseeing the day-to-day running of the technical service office.
Key responsibilities include:
* Installation, service, and maintenance of equipment across the UK
* Providing technical support to customers and resolving issues both on-site and remotely
* Managing the technical service centre, ensuring it remains organised and audit-ready
* Overseeing calibration equipment, including coordination with external calibration providers
* Managing spare parts, including stock control and annual stock checks
* Supporting equipment loans, demonstrations, and returns
* Working closely with the Technical Director to maintain calibration records and compliance
* Assisting with technical input for tenders alongside the sales team
* Ensuring all service activity is accurately recorded within internal systems
* Supporting quality processes, including QMS, complaints, and regulatory reporting
* Assisting engineering teams outside of the UK when required
About You
We’re looking for someone practical, organised, and customer-focused, with a strong technical mindset.
Essential:
* ONC/HNC (or equivalent) in engineering (ideally electro-mechanical or medical instrumentation)
* Basic understanding of electronics and fault finding
* Strong communication skills and ability to build relationships with customers
* Comfortable working independently and managing your own workload
* Flexible approach with willingness to travel
What’s on Offer
* A varied role combining field service and technical coordination
* Opportunity to work with advanced and specialist equipment
* Strong support from an experienced technical and commercial team
If you’re looking for a role where you can take ownership, develop your technical skills, and work closely with customers, this could be a great fit.