A well known hospitality / restaurant group are looking to appoint an experienced Facilities Manager to oversee FM, equipment and contractor service delivery across their estate of over 100 restaurants. They operate an outsourced model which requires the management of suppliers, ensuring safe and compliant service delivery, overseeing planned prevantative maintenance (PPM) schedules, supporting field teams and responding effectively to urgent issues to minimise operational disruption. This role is based at Head office in Ruislip 4-5 days / week Key Responsibilities Service Delivery, Safety & Compliance Ensure safe, compliant, and high-quality delivery of equipment services across the estate. Carry out site checks as required, providing support to field teams by assessing issues and coordinating appropriate solutions. Manage contracted services in line with SLAs, service requirements, and agreed processes. Lead the response to emergency equipment failures, ensuring rapid contractor action to protect restaurant operations. Identify risks relating to equipment and service delivery and implement mitigation measures.Supplier & Contractor Management Manage external suppliers and contractors, ensuring compliance with performance, quality, cost, and safety standards. Optimise supplier performance through SLA management, KPI tracking, and performance reviews. Develop and maintain strong, transparent relationships with both suppliers ...