A leading technology company is seeking a Second Line Support Engineer in Swansea. This role involves diagnosing escalated support tickets, providing high-quality technical assistance, and developing support documentation. Candidates should have technical support or software development experience and exceptional problem-solving skills. A bachelor's degree in computer science or equivalent is preferred. Join a collaborative and inclusive team that values work-life balance and offers a welcoming office environment. #J-18808-Ljbffr