As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism.
What You Will Do:
* Providing an attentive and personalised food and beverage service to guests.
* Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
* Ensuring tables are properly set up and maintained throughout service.
* Communicating effectively with the kitchen and bar teams to ensure timely and accurate orders.
* Maintaining cleanliness and organisation of the service areas.
* Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.
Qualifications:
* A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment.
* Strong knowledge of food and beverage, including wine and cocktail pairings.
* Excellent communication and interpersonal skills, with a natural flair for engaging with guests.
* A proactive and professional attitude, with a keen eye for detail and service quality.
* All candidates must have the right to work in the UK.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, this beautiful Grade II listed building remains the centre of attention. The hotel houses 100 rooms, 41 residential apartments and a stunning ballroom that has hosted the inaugural Reception of the United Nations. It offers a sophisticated dining experience with Rotunda all-day dining, afternoon tea & bar and Mei Ume Chinese/Japanese cuisine.
Benefits:
* £36,500.00 package including hotel service charge and salary
* 40‑hour working week
* Excellent training and career development opportunities
* Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
* Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
* Up to 2 paid Wellness Days per year
* Holiday entitlement increases with length of service up to 33 days
* Free life insurance while on duty
* Bupa Dental and MediCash plan available
* Opportunities to build a successful global career
* Season Ticket Loan & Cycle to Work scheme
* Free uniform dry cleaning
* Employee Experience: Annual themed employee party and various social, charitable, and sporting events
* Access to Wagestream – a salary advance benefit
* Employee Recognition Programmes
* …and many more surprises to discover!
Schedule and hours: Candidates must be able to work mornings, evenings, and weekends as the restaurant is open for breakfast, lunch, and dinner.
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