Job overview
Paramedic Learning Facilitator
Band 7 (Section 2 USH)
Permanent
Location: Sector based roles and post holders will be expected to work across their Sector, with base station agreed on appointment.
Recruiting to two permanent vacancies in East Lancashire and South Lancashire
The Paramedic Learning Facilitators support sectors to deliver the best possible learning experiences for learners and mentors/practice educators within PES Operations. This role will suit individuals with a strong background in supporting learners and a passion for improving learner experiences.
Each PES sector will gain valuable support from a Paramedic Learning Facilitator, who will report to the Sector Manager and work as an integral part of the Sector management team, supporting, evaluating and improving the learner and mentor/practice educator experience within the Sector.The post holder will report on learner experiences, using data, analysing learner experiences and activities and provide assurance of quality and develop action plans to enable the delivery of consistent and highly valued learner programmes in the Sector.
Main duties of the job
Paramedic Learning Facilitators will spend 70% of their time working operational shifts with identified learners on a double crewed ambulance (DCA). The role will not follow a fixed rota and will have the flexibility to determine the required working pattern to meet the needs of learners, recognising that different sectors may develop different operating models. They will work closely with rostering teams and the sector management team to plan shifts with learners. The remaining 30% of time (non-operational) will be protected to support individual and sector-based learning activities, working in partnership with the local sector and workforce development teams.
Suitable candidates will be qualified to degree level as a paramedic and will have experience of supporting learners as a practice educator/mentor and have completed a relevant mentoring learner module. Ideally candidates will hold/be working towards relevant teaching/learning qualifications at the point of application, but for the right candidates these will be provided following appointment.
Applications will be shortlisted against the relevant criteria in the person specification for this role and it is important that candidates can describe their experience in supporting a range of learners in the practice environment and the impact on those learners.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Person specification
Skills
Essential criteria
1. Excellent verbal and written communication skills.
2. Ability to assess learners in the practice setting including design and deliver of learning plans to meet learner objectives and support struggling/failing learners.
3. Strong facilitation, influencing and motivational skills
4. Proven analytical and judgement skills, problem solving skills and ability to make and act upon decisions.
5. Excellent planning & organisational skills
6. Ability to design and implement changes to improve systems and processes.
7. Ability to interpret data effectively in order to make meaningful judgments
8. Ability to manage own time, work under pressure.
9. Ability to maintain confidentiality and deal with situations in a sensitive manner
10. Ability to develop an inclusive learning environment
11. Ability to work with a team to deliver effective and efficient work based learning.
Qualifications
Essential criteria
12. Hold a recognised post graduate/masters teaching/learning qualification. (Must be willing to work towards a qualification of this level where not in place).
13. Qualified to degree level as a Paramedic (direct or including top-up modules)
14. Hold a level 6/7 module related to mentoring learners in practice (or willing to work towards)
Experience
Essential criteria
15. Experience working in paramedic role, with developed knowledge of pre-hospital and emergency/urgent care practice
16. Experience in delivering work based learning / learning in practice.
17. Experience supporting learners as a practice educator, with evidence of mentoring students, assessing competencies, providing feedback, etc
Values
Essential criteria
18. Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
19. Being at our best – professional and adaptable and takes pride in work
20. Making a difference – act with compassion, kindness and integrity towards everyone