Role Overview
Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLCs or electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters, along with commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products.
Hours of work are Monday to Thursday 8:30 am to 4:45 pm, Friday 8:30 am to 3:30 pm.
Key Responsibilities
* Support for customer questions via phone and e‑mail
* Process requests for special products and variations
* Analyse, check and report writing on customer product returns
* New product development proposal activity
* Market and competitor product analysis & understanding
* Supporting sales force with customer visits and application development
* Product management including training, new product introduction and supersession of discontinued product ranges
Essential Education, Skills and Experience
* Degree, HNC or HND in Electrical Engineering or related discipline
* Able to communicate proficiently via telephone and e‑mail with both internal and external customers
* A methodical problem solver who is logical, organised and able to keep clear comprehensive records
* Ability to clearly and effectively present technical subjects, face‑to‑face and via webinar
* Experience working within an Engineering environment
* Hands‑on testing and diagnostic experience
* Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
Desirable Experience
* Hands‑on testing and diagnostic experience
* Automation systems or system design experience
* Previous experience or working within a Technical Sales Support or applications role
Benefits
Private medical cover, life assurance, holiday purchase scheme and much more!
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
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