Main area Acute Oncology Service Grade Band 3 Contract Fixed term: 11 months (End date 31st December 2026. Cancer Alliance funded post.) Hours Part time - 22.5 hours per week Job ref 390-DOM-SO-9981
Employer Mid and South Essex NHS Foundation Trust Employer type NHS Site Southend Town Southend Salary £25,760 Pro rata for part time Salary period Yearly Closing 20/04/2026 23:59
AOS Medical Administrator
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
An exciting opportunity has arisen for an enthusiastic individual to join our wonderful Acute Oncology Service.
We take pride in nurturing a friendly and supportive environment in which to work while ensuring we deliver high quality, patient-centered care to our patients.
You will provide an effective, administrative service, supporting the AOS service (CNS) team across Mid and South Essex NHS.
You will be mainly based at Southend but will be required to communicate effectively across the sites via remote access. To provide support for the AOS service and to liaise with departments across the Trust, general practitioners, patients, relatives and visitors.
**** THIS IS A FIXED TERM CONTRACT AND WILL END ON 31ST DECEMBER 2026 ****
Main duties of the job
* To provide support for the AOS service, to liaise with departments across the Trust, general practitioners, patients, relatives and visitors
* All administrative staff work as part of a team supporting the nursing and management teams in the directorate.
* During annual leave and sickness of other members of the team, it will be necessary for the work to be re-distributed to ensure that the service continues to operate safely and efficiently.
* It may be necessary for the postholder to carry out the duties of other staff within the wider team.
* Registering AOS referrals (ED, AMU, Wards, GP)
* Managing AOS patient lists (daily caseloads, new review, follow ups)
* Tracking admissions, transfers and discharges for oncology patient
* Triage all patient and telephone calls that come through to CNSs and document/record all actions.
* Use the dedicated cancer IT systems Beetroot cancer/ Somerset Cancer Register
* Preparing and uploading clinic letters and discharge summaries
* Managing outgoing correspondence to GP’s and referring teams
* Maintaining accurate electronic patient records (careflow)
* Organising AOS/oncology MDT meetings (agendas, attendance, minutes)
* Collating MDT outcomes and ensuring actions are followed up
* Liaising with Oncology, haematology, palliative care, ED, AMU and wards
* Handling phone and email queries from wards and clinicians
* Ordering stationary and maintaining service databases/spreadsheets
Person specification
Qualifications
* Educated to GCSE English level (or equivalent qualification)
* Experience qualifications using word processing software
* Advanced certificates (NVQ or similar)
Experience
* Experience of working as part of a busy team
* Experience dealing with members of the public
* Minimum of 60 words per minute audio typing speed
* Knowledge of an office and reception environment
* Previous experience working in a healthcare environment
* Knowledge of the patient administration system
* Knowledge of clinical electronic documentation system
**** THIS IS A SHORT TERM FUNDED PROJECT WITH A FIXED TERM CONTRACT AND WILL END ON 31ST DECEMBER 2026 ****
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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