Multi Services Assistant
Salary: £23,400
Location: Edinburgh
Contract: 3 month FTC with the possibility to extend
Shifts: 37.5 hours per week, Monday to Friday
Work Model: onsite
Williams Lea seeks a Multi Services Assistant to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.
Role Purpose:
The Multi-Services Assistant will play a pivotal role in ensuring the efficient and seamless operation of our mail room, reception, and records management services. This position requires a highly organised and versatile individual who can manage various tasks simultaneously, deliver exceptional customer service, and maintain accurate records.
Key Responsibilities :
Mail room Services
1. Receive, sort, and distribute incoming mail, packages, and deliveries.
2. Prepare outgoing mail and packages for shipment, ensuring proper documentation and postage.
3. Assist with mail and package tracking systems to ensure timely delivery to recipients.
Reception Services
4. · Serve as the first point of contact for visitors, clients and employees.
5. · Greet and assist guests professionally and courteously.
6. · Answer incoming calls, transfer calls to appropriate personnel and take messages as needed.
Records Management
7. · Assist with the organisation, filing and retrieval of physical and electronic records.
8. · Ensure compliance with company policies and regulatory requirements for record retention.
9. · Maintain confidentiality and data security when handling sensitive information.
General Administrative Support
10. · Provide administrative support as needed, including data entry, photocopying and document preparation.
11. · Assist with office supply inventory and reorder supplies when necessary.
Key Skills
12. Previous experience in an office environment desired.
13. Excellent organisational and time management skills.
14. Strong communication and interpersonal abilities.
15. Proficiency in using office equipment and software.
16. Ability to handle confidential information with discretion
REWARDS & BENEFITS
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
17. 25 days holiday plus bank holidays
18. Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
19. Life Assurance
20. Private Medical Insurance
21. Dental Insurance
22. Health Assessments
23. Cycle-to-work scheme
24. Gym memberships
25. Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
EQUALITY & DIVERSITY
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .