Client Relationship Management | London, UK
It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?
Real Chemistry is looking for a Events Manager join our growing team!
Real Chemistry is currently seeking an events manager to participate in end-to-end event management for cross-functional account teams. They will oversee and monitor faculty, and delegate management processes to include contracting, invitations, calendar management. The position offers a great opportunity for an individual with a passion for events to work with leading clients in the pharmaceutical, biotechnology, medical devices, and health IT fields.
What you’ll do:
End to end event management for cross-functional account teams in the running of client in-person and virtual projects
Be able to work as part of a team whilst also completing tasks independently.
Being a source of expertise and knowledge whilst overseeing and providing support to other junior team members where needed.
Advise on processes, best practice, and delegate clear responsibilities to other team members for each event
Oversee and monitor faculty and delegate management processes, to include contracting, invitations, calendar management
Work with 3rd Party suppliers (i.e., production, travel and venue finding companies) as and when necessary
Develop and maintain project timelines
Travel to events when required for onsite management
Ensure all finance processes are adhered to; event budgets, approval of 3rd party invoices against purchase orders and reconciling expenses
Build sections of/review scopes of work to ensure all events and logistical elements have been considered and are scoped and included accurately
Ensure accuracy on all third-party platforms
Build relationships with key suppliers to enhance client experience
Take personal accountability for maintaining high ethical standards and compliance
Ensure all necessary training is complete to comply with regulations
Identify and understand industry trends to enhance client service delivery
Aware of/learn regulatory requirements and restrictions on venues, engagements, and hospitality in line with industry requirements
This position is a perfect fit for you if:
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
At least 2 years' of experience in events, with a goal of eventually progressing to Senior Event Manager
Experience of the pharmaceutical industry a plus, but not essential
Understanding of budgeting and cost management, and ability to manage third party vendors, brief, liaise and manage costs
Driven personality with excellent attention to detail, ability to work alone and within a team
Proactive and reactive; thrives being part of a fast-paced environment
Exceptional client services skills - Must be able to take and interrogate a brief and clear and concise written and oral communication skills
Meticulous organisation and prioritisation skills, ability to juggle multiple projects/events in parallel
Collaborative teamwork and stakeholder engagement style
Ability to travel to onsite events internationally
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Austin, Washington D.C., San Francisco, and London – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: http://www.realchemistry.com/ .
Working in healthcare means understanding the science behind the treatments impacting people’s lives, and distilling the science through effective messaging or data, technology, and creative to improve patient outcomes. Whether through our Scientific & Medical Affairs teams or Medical Education, we use our expertise to drive the adoption of therapies for patients and providers, deepening connections and reshaping the approach for complex health challenges.
Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.
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