Installation Engineer - Sutton-in-Ashfield
Netomnia, Sutton-in-Ashfield, England, United Kingdom
Salary: Competitive starting salary ranging from £30,100 to £34,000 per year, with a target bonus of 20% of salary and extra pay for one additional Saturday per month. On-target earnings can reach up to £39,000 per year.
Job Purpose
The Installation Engineer reports directly to the Service Delivery Field Manager and is responsible for installing fibre connections into customer premises, ensuring high-quality customer service and updating relevant systems promptly.
You will also perform other departmental tasks as required by workload, especially those related to our ISP partners.
Key Responsibilities
* Primarily work on customer installations.
* Install fibre into customer premises while maintaining the highest standard of customer service.
* Manage tools and vehicle assigned to you according to our vehicle policy.
* Complete assigned tasks on time and manage day‑to‑day jobs.
* Maintain H&S compliance.
* Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
* Experience in a similar role, particularly on or for the Openreach Network.
* Ability to conduct risk assessment and hazard identification with a strong emphasis on Health and Safety practices.
* Demonstrable experience and proven track record in a networking engineering environment (preferred).
* Excellent organisational and clear communication skills.
* Physical fitness for manual handling tasks.
* Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, and maintain an excellent customer service attitude.
* Proactive approach to improving efficiencies and working smarter.
Requirements
* Hold a full UK driving licence for a minimum of 12 months.
* Desirable: SA001, SA002, S7, S8 or equivalent; IPAF 1b; NRSWA unit 2 (minimum); SMART AWARDS preferable.
* Telecommunications experience or transferable skills.
Benefits
* Equity – real part of the company.
* 25 days holiday plus bank holidays.
* Extra day off for your birthday.
* Pension scheme that matches your contribution up to 8%.
* Phone allowance.
* Health care cash plan.
* Cycle to work scheme.
* Employee assistance programme.
* PPE and uniform provided.
* IT equipment provided.
* Discounted gym memberships.
* Retail offers – discounts from recognisable brands.
* Company events.
* Free YouFibre broadband if you are within our area, plus friends & family discount.
* Life assurance covering 4 times your basic salary.
* Colleague referral scheme of £500.
* Continuous development and long‑term career prospects.
How to Apply
1. Send your application via our Careers Site or job boards.
2. Recruitment screens your application against our essential criteria.
3. Hear back from us within 2‑3 days with an outcome/next step.
4. If you haven't heard back within that timeframe, please contact recruitment@substantial.group.
Referrals increase your chances of interviewing at Netomnia by 2x.
Seniority level: Entry level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industries: Telecommunications
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