Job Details
Job Title: Business Analyst
Contract Type: Permanent
Salary: £57270.60 (£63125.84 achieved after 12 months successful performance)
Working Hours: 35 hours per week, full time
Working Pattern: Monday to Friday, Hybrid
Location: Liverpool, Speke
The difference you will make as a Business Analyst
As a Business Analyst, you will be responsible for analysing complex business problems and supporting the design of new solutions, products and services to support the Riverside Transformation Portfolio. You work as part of a project team with responsibility for undertaking in‑depth analysis and capturing business needs to help identify products and services that provide business solutions to complex problems.
About You
* Experience of working as a Business Analyst as part of a project team delivering at a fast pace in a changeable environment
* Strong understanding of the housing sector
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy
* Competitive pay & generous pension
* 28 days holiday plus bank holidays
* Flexible working options available
* Investment in learning, personal development and technology
* A wide range of benefits
Diversity And Inclusion At Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role, they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme – if you are ethnically diverse and meet the minimum criteria, you will be guaranteed an interview.
Role Profile
* Work as part of a cross‑functional team with responsibility for supporting the design of new designs and capabilities through analysis.
* Facilitate collaborative workshops with team members, business stakeholders and customers to define the current state and future business requirements enabling the design, selection and build of business solutions that drive business and customer value.
* Capture business needs through a range of analytical techniques and translate them into user stories, epics, process diagrams and requirement documentation.
* Collaborate closely with the Design, Delivery and Architecture Communities to understand business goals, strategic drivers and product roadmaps to develop solutions that enhance the organisation’s operating model and deliver against expected outcomes and benefits of the business.
* Design and implement lean business processes and maintain relevant documentation.
* Work to break down large initiatives and design for iterative delivery to enable the team to deliver value sooner.
* Self‑organise and adopt new ways of delivering analysis.
* Work closely with the Project Manager and with your team and the business to continuously review that work is prioritised against business needs.
Person Specification
Essential
* Experience of working as a Business Analyst as part of a project team delivering at a fast pace in a changeable environment
* Strong understanding of the housing sector and, in particular, Customer Services
* Ability to influence stakeholders at all levels and work closely with them to identify acceptable solutions to business problems.
* Hands‑on experience with Visio and understanding the design of process flows.
* Demonstrable experience in facilitating workshops to document processes and gather requirements with stakeholders.
* Proven team player and self‑starter who is also able to work autonomously.
Desirable
* Certified Business Analysis Professional
About Us
Riverside is one of the UK’s leading not‑for‑profit social housing and regeneration organisations, owning or managing around 75,000 homes across the country. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
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