With 117 bedrooms and 15 meeting rooms accommodating from 2 280 delegates, The Manchester Conference Centre and Pendulum Hotel are currently seeking a Sales Office Manager with both reactive and proactive experience.
The Role
This is an exciting new role, as the Sales Office Manager you will lead the existing reactive Conference and Reservations team, drive revenue growth, maximise conversion and ensure a high customer satisfaction with an eye for detail.
Your responsibilities will also include ensuring prompt response times, upselling, collating and analysing reports, outbound calls to existing and previous clients as well as seeking out new business for the hotel.
This is a 40 hour per week, full time position, mostly Monday to Friday office hours. You will also be required to be flexible and work around events taking place and booked appointments.
Who we are looking for:
Experience of a Sales/Event Coordinator role within a Hotel or Events Venue.
Proven track record of managing a successful sales team
Be able to implement revenue management operations, procedures and best practices.
Ability to forecast, budget and analyse the Groups, Meetings & Events business in the hotel and support the GM in planning activity to achieve budget
Identify new revenue and sales opportunities
Organised and efficient individual, with the ability to multitask and effectively prioritise workload with excellent communication skills, both written and verbal
Good working knowledge of Guestline or similar system and Microsoft office
What we offer you:
Discounted parking available.
20 days holiday, plus bank holidays and your birthday!
Contribution to pension scheme.
Excellent company perks and discounts across the wider Group, including friends & family rates.
Part of a wider, highly successful Hotel Management Group that you will receive additional support and guidance from.
All applicants must be eligible to live and work in the UK. Evidence of eligibility will be required during the recruitment process.
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