Job Advert: Office/Operations Manager – Retrofit Sector
Location: West Yorkshire
Job Type: Full-Time, Permanent
Salary: £35,000 – £45,000 per annum (depending on experience)
Hours: 37.5 hours per week
We are a fast-growing retrofit and energy-efficiency consultancy based in West Yorkshire, delivering high-quality PAS2035-compliant projects across social housing and private sectors.
We are now seeking an experienced and proactive **Office/Operations Manager** to oversee day-to-day operations, manage project workflows, and ensure that internal systems support timely and compliant project delivery.
You will work closely with Directors, Retrofit Coordinators, Designers, Installers, and the Admin Team to ensure smooth scheduling, document control, subcontractor management, and operational reporting. If you have a background in the retrofit or construction sector and enjoy managing people, systems, and workflows — we'd love to hear from you.
Job Description: Office/Operations Manager – Retrofit & Energy Efficiency Projects
Purpose of Role:
To manage and optimise internal operations, workflows, and resource planning to ensure the effective and compliant delivery of retrofit projects in line with PAS2035 and PAS2030 requirements.
Key Responsibilities:
* Manage day-to-day office and operational activities, ensuring tasks are delivered on time and to standard
* Oversee and coordinate project workflows, liaising with Retrofit Assessors, Coordinators, Designers and Installers
* Manage staff performance and delegate responsibilities to admin/support staff
* Maintain and optimise internal systems for document control, scheduling, and CRM tools
* Ensure compliance with PAS2035, PAS2030, TrustMark, ECO, and other regulatory requirements
* Report to directors on key operational metrics and project pipeline progress
* Develop standard operating procedures (SOPs) to ensure consistent delivery and continuous improvement
* Support with procurement, subcontractor onboarding, and performance management
* Liaise with clients, suppliers, and external partners to resolve issues and drive efficiency
Essential Requirements:
* Minimum 3 years' experience in operations or office management within the retrofit, construction, or energy-efficiency sector
* Proven experience managing staff, workflows, and multi-project environments
* Strong working knowledge of PAS2035/PAS2030 or similar compliance-led frameworks
* Excellent organisational and problem-solving skills
* Fluent in Microsoft Office Suite (Excel, Outlook, Word) and CRM/project management tools
* Strong communication and leadership skills
Desirable:
* Familiarity with ECO4, SHDF (Warm Homes), or other funded retrofit schemes
* Experience working with Retrofit Coordinators, Designers, and Assessors
* Knowledge of project management software or platforms such as Trello,, or Asana
* Understanding of Building Regulations, TrustMark requirements, and energy performance standards
What We Offer:
* Opportunity to shape and lead the operational delivery of a growing business in the retrofit sector
* Supportive working environment with flexibility and autonomy
* Professional development and training in PAS2035, energy efficiency and retrofit coordination
* 21 days annual leave + public holidays + birthday day off
* Company pension scheme
* Life assurance scheme
* MediCash medical, dental and optical benefits scheme
How to Apply:
Please submit your CV and a covering letter outlining your operational experience in retrofit or energy efficiency to
Job Types: Full-time, Permanent
Pay: £30,000.00-£45,000.00 per year
Benefits:
* Company pension
* Free parking
* Life insurance
* On-site parking
Work Location: In person