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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti boasts a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and state-of-the-art software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing with colleagues who support you and recognizing your results through rewards.
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability across all customer levels.
* Motivation and drive for success and overcoming challenges.
* Curiosity and eagerness to learn and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
WHO SHOULD APPLY?
We welcome candidates with diverse backgrounds. Some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background.
Please apply via the 'Apply Now' button, upload your CV, and answer brief questions—this process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these invitations.
For application support, contact [emailprotected].
Our recruitment process involves three stages: a first interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Expenses for travel will be covered.
If no suitable role is available currently, we will keep your details for future opportunities and stay in touch.
Hilti is committed to equal opportunity employment and values contributions from all team members, regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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