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Medical receptionist/admin assistant

Edinburgh
Permanent
NHS Scotland
Medical receptionist
Posted: 5 January
Offer description

Muirhead Medical Centre LIFF ROAD, MUIRHEAD, DUNDEE DD2 5NH

Medical Receptionist/Administrator

Hours of work: 37 Hours per week

Monday to Friday between 8am and 6.15pm

Hourly rate of pay £13.00

NHS pension scheme

Closing date 21st January 2026

We are looking for an enthusiastic person to join our team in a very busy practice on the outskirts of Dundee. We are looking for a hardworking, reliable, conscientious person who works well within a team as well as independently.

Previous experience within General Practice would be beneficial but consideration will be given to previous experience of dealing with the public within a fast paced environment. The ability to work under pressure is essential to this role.

DUTIES INCLUDE:

1. Deal with high volumes of incoming calls from patients and other healthcare professionals
2. Ensure all patients and visitors are greeted in a professional manner.
3. Deal with administrative queries and requests from patients.
4. Booking and cancelling appointments over the telephone and face to face.
5. Administrative duties such as repeat prescriptions, electronic mail management, patient recall and registration.
6. Maintain accurate records using Vision and Docman systems.
7. Provide clerical/admin support to colleagues and health care professionals
8. Summarise medical records

KEY SKILLS:

9. Good communication skills to provide high quality care to our patients
10. A professional, pleasant manner and enjoy working with the public
11. Computer skills; experience with Vision and Docman Systems would be beneficial
12. Clerical and organisational skills
13. A willingness to be flexible and adaptable
14. A willingness to undertake training in line with Practice needs.

Informal enquiries and further information available from Gillian Coyne 01382 580264 or e-mail:

Applications in the form of CV and covering letter to be addressed

Gillian Coyne

Practice Manager

Muirhead Medical Centre, Dundee, DD2 5NH

- Accessible Rural

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