Main duties of the job
The core responsibilities of the Medical Secretary include, but are not limited to, typing letters, reports, and related documentation; liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently; managing inquiries; maintaining an accurate referrals database; handling incoming emails; processing letters and requests for information; inputting data into patient healthcare records; processing referrals via the electronic referral system; managing requests for information such as SARs, insurance/solicitors' letters, and DVLA forms; answering incoming phone calls related to secretarial duties; maintaining a tidy and effective workspace; and supporting clinical staff with administrative tasks as needed.
Additional duties may be assigned based on workload and staffing levels, under the supervision of the Senior Secretary.
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