Graduate Client Services Coordinator
£24,000 per annum + Annual Bonus
Job Type: Permanent / Full Time
Location: Lichfield, Hybrid Working
Hours: Monday to Friday, 9:00 am to 5:00 pm
Generous Benefits Package:
* 25 days + UK bank holidays
* Pension: matched 5%
* Bonus: up 5.5% of salary based on business performance
* EBIP - Equity-Based Incentive Plan
* Excellent training
You will support the Client Services Manager in operational management, client relations, and ensuring compliance and accreditation requirements. You will deliver high-quality service while contributing to process improvements.
Duties & Responsibilities
* Provide support to internal teams and stakeholders.
* Manage day-to-day operational activities, meeting deadlines, targets, and budgets.
* Ensure compliance with quality standards, internal procedures, and accreditation requirements.
* Maintain excellent client and stakeholder relationships.
* Support reporting, internal auditing, and operational improvements.
* Assist with processes without participating in decision-making.
* Participate in internal/external meetings and training.
Skills and Experience
* Strong administrative and organisational skills; able to manage multiple tasks/projects.
* Excellent written/oral communication and interpersonal skills.
* Customer-focused, adaptable, ethical, and self-motivated.
* Proficient in IT tools and platforms.
Job Ref: EN975
Hollyfield Personnel respects your privacy. If you are unsuccessful in your application, we will not contact or write to you. However, by applying for this vacancy, you grant Hollyfield Personnel permission to contact you and retain your details.