Overview
As part of the team working as a Fleet Hub/Mobile and External Work Controller, you can make a real difference by supporting the provision of the Fleet team to our officers and staff. This is a full‑time, permanent role offering 35 hours per week (Monday‑Friday 0800‑1600) and will be fully workshop based.
Police Scotland Workshop is experiencing high volumes of activity as we continue to support our frontline. Prior experience of handling high and demanding workloads would be advantageous.
Key Responsibilities
* Monitor and manage workshop loading, job flow and staff productivity and maximise output.
* Manage workshop tools, equipment, and facilities, ensuring compliance with health and safety and environmental regulations.
* Ensure all work is carried out to manufacturers' specification and to the highest quality standards, maintaining a low rate of comebacks.
* Manage the set monthly service schedule, notifying users of schedule and notifying for collection as efficiently as possible.
* Manage and build relationships with the dealer network for warranty repairs, ensuring an efficient and accurate use of any manufacturer’s warranty.
* Foster a positive, professional, and results‑driven work environment focused on teamwork and continuous improvement.
Key Skills
* Leadership – demonstrate ability to lead, motivate, and manage a large team effectively.
* Customer Focus – exceptional interpersonal and communication skills, with a dedication to achieving the highest levels of customer satisfaction.
* Organisational Skills – excellent planning, time management, and organisational abilities to manage complex operational logistics.
* IT Proficiency – competence in using computer systems and email systems.
Benefits
* Competitive salary with annual increments
* Full‑time or part‑time shift patterns
* 28 days annual leave and 6 public holidays
* Local government pension scheme for long‑term security
* Ongoing training to develop your skills
* Opportunities for career progression and professional growth
* Comprehensive wellbeing support and dynamic work environment
* Exclusive discounts and savings through our rewards and benefits network
Qualifications
A driving licence is desirable for this role. Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen, or a foreign national free of restrictions.
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