Job Description
Reporting to – Manager – Tracks & Property
The main purpose of the role is to support the busy Track Control department through various administration and hands-on tasks, ensuring customer receive a safe, efficient and excellent customer service when they work on the UTAC Millbrook tracks.
Roles and responsibilities
* Administration relating to the running of a small but busy department, including –
o Invoice preparation.
o Organise information: Maintain and organise both digital and paper files and records.
o Manage communications: Answer phones, manage emails, and greet visitors.
o Handle scheduling: Organize and manage calendars, schedule appointments and meetings, and book rooms.
* Coordinate projects: Assist with project management by tracking deadlines and facilitating communication.
* Assisting with various customer interactions
* Assisting with the preparation of quotations
Qualifications
Qualifications
* Good general level of education (GCSE level or equivalent in English and Maths)
* First Aid qualification would be an advantage
Experience
* Experience in administrative role
* Experience in delivering excellent customer service
Skills
* Organizational skills: Exceptional ability to keep things tidy and in order.
* Communication: Strong written and verbal communication skills.
* Computer proficiency: Knowledge of MS office software, data entry, and various applications.
* Time management: Efficiently handle multiple tasks and meet deadlines.
* Problem-solving: Ability to resolve issues as they arise.
* Adaptability: Flexibility to handle changing priorities and situations.
* Attention to detail: A keen eye for accuracy in all tasks.
* Confident driving skills, with full Category B (manual cars).
* Maintain the highest level of customer confidentiality.
Other
* Full UK driving licence & own transport (UTAC Millbrook is not easily assessable
via public transport)
* Willing to undergo a Criminal Disclosure check
Additional Information
For you, as a potential UTAC team member, we believe that the international and diverse nature of our business combined with the passion, energy and friendliness of our people create a great place to work. UTAC is proud to be an equal opportunities employer, valuing inclusion and supporting our people to be themselves and at their very best.
By joining us you will gain access to a broad range of learning relevant to your role and personal development, as well as exposure to leading technologies and expertise.
Our reward and benefit programmes are designed to support our people with competitive and locally tailored packages combined with support for individual health and wellbeing both inside and outside of work.
In the UK this includes ;
* Life Cover
* Access to a wide range of discounts and offers via the Perkz reward scheme
* Recognition awards linked to our UTAC values of Expertise, Innovation and Integrity.
* Healthcare cashback plans
* Generous holiday benefits
* Contributory pension schemes
* Attractive family friendly policies; maternity, paternity, shared parental leave, flexible working.
* Access to a variety of employee assistance support services.
Learn more about UTAC and what and how we do what we do at www.utac.com
Candidates for positions at UTAC must be able to provide proof of identity and eligibility to work in the country the role is based in. Immigration visa sponsorship is not available for this position.
Note to Recruitment Agencies :
UTAC do not accept speculative applications from agencies for our open positions and any submissions made will not be accepted and no fees will be accepted or paid in respect of speculative CVs received.