Job Title: Credit Controller
Manage the end-to-end credit control process for a portfolio of customer accounts.
Chase outstanding payments via phone and email to ensure timely collection.
Build strong relationships with customers to resolve queries and prevent delays in payment.
Negotiate repayment plans where required, balancing firm credit control with customer service.
Monitor and reduce aged debt, ensuring cash flow targets are met.
Reconcile accounts and allocate payments accurately.
Work closely with internal teams to resolve invoice disputes or account issues.
Produce regular aged debtor reports and provide updates to senior management.
Support junior credit control staff where applicable.
Requirements:
* Proven experience in a credit control role, ideally at a senior level.
* Strong communication, negotiation, and interpersonal skills.
* Excellent attention to detail and organisational ability.
* Ability to manage priorities and work under pressure.
* Proficient in Microsoft Excel and accounting software (e.g., Sage, Xero, or similar).
* Confident, self-motivated, and results-driven.
Additional Details:
* Seniority level: Associate
* Employment type: Full-time
* Job function: Accounting/Auditing and Finance
* Industry: Construction
This role is based in Redhill, England, United Kingdom.
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