A sales role, with no cold calling. A sales role where your attitude and potential is more important than your experience. A role where hard work, a positive mindset and following a process enables you to earn, learn and develop quickly. Interested? Then read on......
Our Customer Contact Team are key to our business. It's a high-volume phone-based role, where you will contact customers who have applied to us for Car Finance. Your job is to make contact, build rapport, ask some qualification questions and then transfer the customer to one of our experienced Account Managers.
We provide a simple sales process to follow, we provide all the warm leads for you to contact. You provide the hard work, positivity and the results from which we to build the foundations for a future career in our Account Management Team.
Responsibilities Include: Contacting customers to discuss their loan application.
Conducting a qualification call to understand the customers needs and where they are up to on their car buying journey.
To follow the call structure and sales process provided.
To achieve the targets set by the business.
To achieve all KPI's around activity and quality.
Utilise and update our CRM system.
Provide an impeccable customer experience putting the customer at the heart of everything you do.
Achieve and maintain appropriate compliance standards.
About You An excellent communicator who enjoys working to targets.
Experience of working in a fast-paced environment.
Hard working determined and resilient.
Strong organisational skills and ability to prioritise workload effectively.
Extremely self-motivated, enthusiastic and driven by targets and KPI's.
Experience of handling objections, ability to understand and promptly respond to customer needs.
About Us Monthly Bonus.
Uncapped commission.
Subsidised Onsite Parking.
Free fruit, barista bar and juice bar.
Onsite gym.
Free transport to and from Piccadilly.
Birthday off!
Enhanced maternity, paternity and adoption leave pay.
Time off from day-one for fertility appointments.
Discount club.
Healthcare Cash plan.
Free Employee Assistance Programme.
Excellent career progression across the business.
Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.
As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
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