Overview
We're seeking a dedicated and skilled Loss Adjuster to join our National UK Business Assist team. This role focuses on Claim Preparation & Presentation, primarily under the Gallagher Business Assist (GBA) annual product or GBA After the Event (ATE). The successful candidate will provide professional claim preparation, presentation, and negotiation services to our clients, leveraging their extensive experience in commercial property, business interruption, and other material damage claims, including complex and major losses. How you'll make an impact Claim Management: Process GBA claims (including GBA ATE) from initial notification to final conclusion, ensuring all claims are recorded on our central GBA index. Client Interaction: Meet with clients, adjusters, insurers, and other parties involved in the claim process to assist in preparing, presenting, and negotiating settlements. Communication: Liaise directly with clients to address any GBA claims queries or issues, keeping them updated on claim progress and any arising issues. Relationship Building: Develop strong working relationships with clients and AJG colleagues to promote customer satisfaction and support sales of GBA and other services. Technical Support: Provide technical assistance to claims handlers and offer appropriate advice to clients throughout the GBA claims process. Administrative Duties: Ensure all GBA claims processing and associated administrative tasks are up to date and compliant with GBA claims policies and procedures. Teamwork: Work closely with Account Executives to keep them informed of claim developments, particularly for contentious or large claims. Industry Awareness: Stay informed of industry and product changes, including legal updates, to provide accurate advice and maintain professional standards. Sales Promotion: Actively promote and help increase GBA sales regionally and nationally, including conducting branch visits for guidance. Reporting: Provide support and monthly reporting data to your manager and assist in developing the business while maintaining the company's professional reputation. About You Experience: Previous experience in loss adjusting is essential. Certification: Associate of Chartered Institute of Loss Adjusters (ACILA) qualification is essential, or a dedication to achieve it. Education: Educated to A-Level standard or equivalent is preferred. Knowledge: Strong understanding of insurance law, claims, policies, practices, and procedures. Skills: Excellent communication and relationship-building skills, with proven negotiation abilities. Technical Proficiency: Proficient in MS Office, Excel, Word, and other relevant IT systems. Legal and Regulatory Awareness: Ability to understand and apply fundamental legal and regulatory policies related to insurance contracts. Eligibility: Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…