Akari Care is an award-winning provider of personalized care for the elderly, with a focus on creating a nurturing environment where residents feel valued, respected, and receive the individualized care they deserve. The Home Receptionist role is a critical part of this mission, serving as the first point of contact for visitors, patients, and residents, and providing efficient administrative and secretarial support to the wider multi-disciplinary team.
Main duties of the job
The Home Receptionist is responsible for ensuring the smooth operation of the care home, acting as the primary point of contact for all visitors, patients, and residents. They will provide efficient administrative and secretarial support, demonstrating excellent communication skills, a caring and compassionate nature, and a commitment to providing the best possible service to the residents and their families. The role requires a highly motivated individual with a genuine interest in working within a care environment, including with vulnerable adults and those living with dementia.
About us
Akari Care is a leading provider of personalized care for the elderly, operating award-winning care homes across the UK. The organization is committed to creating a nurturing and inclusive environment where residents feel valued, respected, and receive the individualized care they deserve. Akari Care is known for its dedication to continuous improvement, investing in the training and development of its staff, and fostering a strong sense of community within its care homes.
Job responsibilities
Package Description:
If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.
We now seek an Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.
Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients and residents. To provide an efficient administrative and secretarial service.
By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.
What we require from you:
The ability to communicate well at all levels,
A committed, patient, and caring person with a sense of humour and positive outlook on life,
Highly self-motivated with an overarching purpose to provide the best service,
To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is acknowledged at all times,
Excellent numeracy and numerical skills,
Experienced with all MS Suite of software,
Confidential and appreciation of professional honesty and integrity,
Confident team player with ability to control and coordinate areas of own responsibility,
Genuine interest in working within a care environment including vulnerable adults (including dementia),
Always striving for continuous personal development,
Patient, caring, diplomatic and approachable nature,
Actively and enthusiastically participate in any training or development offered,
Ensure full understanding and compliance to all health and safety policies and procedures,
Whats in it for you:
A competitive salary of £12.26 Per Hour
Pension contribution of 5%
Recognition schemes and rewarding referral schemes
Uniform provided and DBS check costs paid
28 days annual leave (based on full-time hours, including Bank Holidays)
Fully funded training and development
Support with personal development plans
The opportunity to grow and develop both personally and professionally
An engaging community environment where everyone is respected and included
AKSPO
Person Specification
Qualifications
* The ideal candidate will have excellent communication skills, a patient and caring demeanor, and a genuine interest in working within a care environment. They should be highly motivated, self-driven, and committed to providing the best possible service to residents and their families. Strong numerical and IT skills, including proficiency in Microsoft Office, are also required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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