Job Summary
We are seeking a friendly and organised Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks in a busy dental practice. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
* Greet patients warmly upon arrival and assist them with check-in procedures.
* Schedule appointments and manage the appointment calendar efficiently.
* Handle incoming calls, answer queries, and provide information about dental services.
* Maintain patient records accurately and ensure confidentiality is upheld.
* Process patient payments and manage billing inquiries.
* Coordinate with dental staff to ensure smooth patient flow throughout the day.
* Assist with administrative tasks such as filing, data entry, and inventory management.
* Ensure the reception area is tidy and welcoming for patients.
Qualifications
* Previous experience in an office or administrative role is preferred.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Excellent verbal and written communication skills.
* Proficient in using office equipment and computer software (e.g., Microsoft Office).
* Ability to work well under pressure while maintaining a positive attitude.
* A keen eye for detail to ensure accuracy in patient records and scheduling.
* A friendly disposition with a passion for providing excellent customer service.
If you are enthusiastic about joining a dynamic team and contributing to a positive patient experience, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: £11.50-£12.60 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Application question(s):
* What skills do you feel are most important for a dental receptionist?
* How would you describe your work ethic?
* Are you able to work full time hours-
Tuesday to Friday 8.30am till 6pm, Saturday 8:30am till 5pm
Experience:
* Administrative: 1 year (required)
Language:
* English (required)
Location:
* Warwick CV34 4DH (preferred)
Work Location: In person
Reference ID: Dental Receptionist