Overview
In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site. This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration, 4 on 4 off pattern covering days and nights, Monday - Sunday. However, you will need to be reliable and flexible to support your colleagues.
ICTS specialises in the provision of integrated security and customer services within demanding environments. We work with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We are committed to fairness and mutual respect for people of all faiths and cultures, and we expect our employees to share this commitment.
Responsibilities
* Managing access control for buildings and car-parks for employees, visitors and contractors
* Patrolling the buildings, car parks and grounds to deter and detect problems
* Responding to customer requests and queries
* Checking and challenging ID passes with a professional and friendly approach
* Identifying and reporting Health & Safety issues and carrying out first aid if necessary
* Maintaining records including incident reports using computer- and paper-based systems
* Monitoring CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors
* Completing incident reports / statements as required and maintaining a record of events during an incident
* Working closely with other officers / management to ensure the most effective and efficient provision of security and safety service
Qualifications
* An SIA Door Supervision (DS) or Security Guarding (SG) license is essential
* Strong customer service skills and experience
* Excellent communication, organisation and interpersonal skills
* The ability to remain calm and professional under pressure
* Experience in a customer-facing role, ideally in security
* Good IT and administration skills
* Five years' checkable history and references
* To pass a criminal records check (CRC) to the required standards
Desirable
* First Aid at Work qualification
* SIA CCTV (PSS) Licence
Benefits
* Full training, uniform and health and safety equipment are provided
* Personal Pension Scheme
* Health Insurance Scheme
* Discount shopping platform
* Employee Assistance Programme
* Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
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