Salary: to £28,000 per annum. Location: Liverpool.
Vacancy No: LH10638.
Patient Support Administrator
Key Competencies
Good IT skills including general use of Windows based PCs, the Internet and email;
the use of Microsoft Office products, especially Excel.
* Good organisational skills
* Good verbal and written communications skills.
* Well organised and presentable to customers
* Able to talk with customers and patients on the phone and face-to-face
* Able to work with minimal supervision
* Working knowledge of company’s Quality Procedures and Policies
* Should hold a valid UK driving licence
Responsibilities
* General administration
* Arranging patient install, collection and support call visits for field technicians
* First point of contact for patients seeking technical support
* Providing telephone support to patients
* Supporting clients with help navigating the systems
Occasional holiday cover for technicians - visiting patient homes to setup equipment or
collect equipment
Due to the requirement of working with sensitive data, we will carry out a full background check on any successful applicant.
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