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Hospitality assistant

Chippenham (Wiltshire)
Exclusive Hotels And Venues
Hospitality assistant
Posted: 9 July
Offer description

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We are actively seeking summer workers to work in various departments in our luxury hotel, The Manor House Hotel. This is a zero-hour summer contract to work across multiple operational departments within the hotel. This position will include working in the Room Division (Guest Services and Housekeeping) and Food and Beverage (Restaurants, Bars, and Conference and Banqueting). Each shift will be slightly different, and flexibility is required to adapt to different departments.

Role Responsibilities

Lots to do but lots of fun

A Hospitality Assistant will be responsible for:

* Demonstrating a passion for service and maintaining a friendly, happy outlook
* Supporting the hotel's operational outlets in delivering the highest levels of service to guests, visitors, and members
* Being a people person and contributing positively to the team to achieve common goals
* Working effectively in different departments as part of the wider resort team

The Ideal Candidate

Are you right for us?

Our ideal candidate will have:

* A passion for the hospitality industry
* Good food and beverage knowledge
* High energy and enthusiasm for working around guests
* A creative mind with respect for the provenance of food
* A strong work ethic and team spirit
* The ability to work under pressure and multitask
* An understanding of the high standards expected in a luxury establishment
* Flexibility to work hours as required by departments
* Own transportation to work

Package Description

And now for the good stuff

We are committed to supporting our staff. Benefits include:

* Competitive salary, benefits, and above the Real Living Wage
* 29 days holiday (increasing with service)
* Discretionary service charge system
* 50% Discount on food and beverage across all properties
* Significant discounts on room nights
* PERKZ discount scheme & online guides on wellbeing, finance, etc.
* Free meals on duty
* Recognition and rewards scheme
* Access to training and development programs
* Free gym access and classes where available
* Commitment to sustainability (B Corp certified)
* Free downloads of newspapers, magazines, and books
* Cycle to work scheme

About the Company

Are we right for you?

We look for four main qualities:

* Personality and character; be yourself at work
* Enjoyment of social interaction; genuinely like being around people
* Extra effort; go beyond the basic job description
* Heart; genuinely care about guest satisfaction
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