Job Title: Class 2 Driver
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Reports to: Warehouse & Distribution Manager
Depot: Hereford
Overview:
To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.
Main Duties:
• The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.
• Responsible for completing delivery notes, return sheets and collecting payments.
• Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
• Responsibility for checking the run sheets, picking orders for your deliveries and routing.
• To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.
• Make customers aware of any stock shortages or problems with their delivery.
• Responsible for returning all empty cases and gas bottles, and ensuring that they are correctly stored in the empties yard and unloaded in the correct manner.
• Ensure that correct health and safety procedures are adhered to.
• To complete all required checks and ensure that check sheets are passed to the distribution manager.
• The ability to help in the warehouse when required.
• To look presentable in the correct LWC Drinks uniform at all times.
• Please note, physical and manual handling is involved.
Knowledge and Experience:
• Good safety practices and driving habits.
• Possess the correct driving license required for the vehicle.
• Good communication skills.
• Excellent customer service Skills. xxuwjjq
Shift Pattern Summary:
Week 1: Monday to Friday
Week 2: Tuesday to Saturday
Start Times: Between 06:00 and 08:00 each day