Job Description
We are recruiting on behalf of a well-established and reputable accountancy and tax practice. This is a fantastic opportunity for an experienced Administrator to join a professional, friendly team and play a key role in the smooth day-to-day running of the office. If you thrive in a structured environment, enjoy variety in your workload and take pride in delivering exceptional support, we’d love to hear from you.
The Role
You will be the first point of contact for clients and the backbone of the office. Your responsibilities will include:
* Answering, directing and actioning all incoming calls
* Meeting and greeting clients – including notifying security, preparing refreshments and resetting the boardroom
* Managing incoming and outgoing post
* Onboarding new clients onto company systems
* Updating and maintaining the company’s CRM system, including basic reporting for management meetings
* Managing client records – transfers, professional clearance and ongoing maintenance
* Co-managing three shared mailboxes
* Maintaining and updating office admin processes
* Office housekeeping – stationery, groceries, liaising with the cleaning company and reporting maintenance issues to the landlord
* Assisting with the organisation and coordination of staff meetings and events
* Supporting the Senior Management Team with ad hoc project work as required
What We’re Looking For
* A minimum of 2–3 years’ experience in an accountancy or tax practice environment
* Knowledge of Company Secretarial (CoSec) processes would be an advantage
* Intermediate proficiency in Microsoft Word and Excel; PowerPoint knowledge a plus
* Articulate and confident communicator – both written and verbal
* Strong attention to detail with the ability to juggle multiple tasks effectively
* Self-motivated and able to work independently with confidence
* A proactive problem-solver who remains composed under pressure